FAQs

Shipping

Processing Time

 

HOLIDAY SHIPPING | Last day for regular Christmas shipping is December 18. All US orders placed before this date should arrive prior to Christmas.

 

REGULAR PROCESSING | Items will be shipped within a week and a half of receiving payment in full. If you need it sooner, please let us know so we can confirm what’s possible.

 

ADDRESS CHANGE | If the package has shipped, you will be responsible for the change fee. Usually around $9-$12. Please note that delivery may be delayed.

 

INTERNATIONAL | We generally do not ship framed maps internationally, but on occasion we will make an exception. The only reason is cost. Please also be aware that we declare the weight and wholesale value for every product shipped internationally. Customers are expected to pay any relevant customs tax upon receipt.

Refunds and Exchanges

RETURNS | We want you to be happy! Contact us within 5 days of receiving your order to initiate a return. Please feel free to include feedback – we appreciate it.

 

Refunds are honored if:
– Returned in original packaging
– Item is in new/perfect condition (Please don’t to touch the map or bend the corners)
– Return is initiated within 5 days of delivery
*Please note, shipping is not refunded.

Sales Tax

Sales Tax will be collected on all California Orders.

FAQs

CUSTOM PRINTS | Benefit of our printing press? High quality prints! Downside, single prints are expensive. If you have an idea, feel free to reach out and we can let you know what’s possible.

 

ADD NAME/MESSAGE | We recommend ordering an adhesive label holder or engraved plate. There are lots of options in Google. We have seen people do names, quotes and instructions, with great results. Search for “Metal adhesive engraved plate.” The frame width is 1.25″. Some customers have also put it straight on the map.

 

GIFT WRAP | Our maps come wrapped in modest brown paper – with a nice note attached. Although it’s not gift wrap, we think it looks nice! No receipt is included.

 

We can also add a special message to the card. Please just message us with details!

 

DIY MOUNTING | Honestly – it’s not easy to mount your own map on cork or foam board. We do it for a reason! Took awhile to perfect– but if that’s your preference, we recommend getting adhesive 3/16″ foam board from your local art store or hiring a professional frame shop. You could also use a spray adhesive but this may be uneven.